T +44 20 7621 0090 |
F +44 20 7621 0091
Welcome to the City Forex - Fred Olsen travel currency site.Our rates are very competitive so order your currency now and have it waiting on board the ship saving you time and money. Exchange any unused EURO, US Dollar or Norwegian Krone notes back on board the ship and receive the same rate as at time of purchasing.
All orders must be paid for by bank transfer direct or debit card at the time of your order.
Perhaps you would like some help?
|Travel currency online - How does it work?|
|Simply select which currencies you would like and specify the amount in the currency or in GBP (this will be rounded to the nearest currency note).|
|Fill in your name the Cruise code and departure details and then finally your booking reference and the departure date. The cruise code and booking reference should be available from your cruise ticket or confirmation. Please note that 4 clear business days are required in order to ensure the currency can be delivered to the ship. Orders placed later than this may miss the ship departure.|
To pay by card you must use your Verified by Visa details or your Mastercard Secure details. If you do not have these set up your order will be rejected.
To pay by bank transfer please check that your bank supports faster payments, as otherwise your currency may be delayed as we do not dispatch until the transfer has arrived with us.
|Then press Place Order.|
|You will be taken to a page to review your details once you are happy please press Confirm Order. Once confirmed if you are paying by card select the PAY NOW button and you will be taken to a secure site to verify your card information.|
|You will be sent a confirmation to the email address specified.|
|Your currency will be waiting for you at the welcome reception on board the ship. Any unused EURO, US Dollar or Norwegian Krone currency notes can be exchanged back on board the ship at the same rate they were purchased for.|
Orders must be paid for by 15:00 on the before the currency is dispatched to the ship to ensure receipt.
Cash or Cheque deposits into our account cannot be accepted.
Some banks charge when using your DEBIT card to purchase currency. This can be as much as 2%. Please ensure you have checked with your bank as once charged the banks do not refund.
Credit Cards are subject to a 2% charge from us, and will also be treated as a Cash Advance by your bank, for this reason we recommend Bank Transfer or Debit cards as a method of payment.
|Orders can also be placed by phone on 0207 621 0090|